We are looking for you: Working Student Product and Customer Care (m/f/d)

Venture Team: sharcx

Chemovator is the business incubator of BASF. We provide a protected space to build commercial ventures from unconventional ideas. Our Venture Teams take full ownership of their idea, creatively explore their business, learn fast and pivot beyond corporate boundaries.

Our Venture Team sharcx develops cloud-based analytical services which allow B2B sales and marketers to drive sales by automatically increased customer satisfaction. The data analytics engine will decrease customer churn, improve customer satisfaction (e.g. NPS®) and increase the customer lifetime value. For more information, have a look at www.sharcx.com.

We now want to take sharcx to the next level. We are looking for a motivated and highly self-driven working student. Are you the right one to join us on this journey?

Your role

  • You are responsible for the currently semi-manual execution of our service for a broad number of end-customers

  • You constantly optimize the ongoing service and deliver input to our development team

  • You regularly collect customer feedback and improvement potentials

  • You support the team in the preparation of meetings, workshops, fares and product presentations

  • You support the team in market and competitor research to further develop the product as well as the business plan

You offer

  • You are currently studying (bachelor’s – minimum 4th semester – or master’s degree) in the field of economics, IT, logistics or other connected sciences

  • You have worked with SAP ERP before and have an affinity towards IT tools

  • You are customer focused, open and not afraid talking to people you have not met before

  • You describe yourself as a highly structured and pragmatic person, big team player and with your excellent organizational skill you love to work in a changing environment

We offer

  • A working student position (10-20h/week) with a competitive salary and the potential opportunity to join sharcx full time after you have finished your studies

  • The steady interaction and dialogue with experienced experts from two worlds – corporate BASF and our wide external network

  • Use the mass of experiences of your colleagues and our Entrepreneurs in Residence to develop yourself and your Venture further

  • Flexible working time and mobile work as well as usual perks of a company in the startup environment, e.g. Jobticket, free drinks and an inspiring atmosphere within an unconventional location in Mannheim

Are you interested?

Nothing is set in stone yet, so your input is highly welcome. Please contact Lisa Raschke (lisa.raschke@chemovator.com, +49621 60 78542) with your relevant documents. We are looking forward to hearing from you!

Your contact for HR related questions: